Frequently Asked Questions
Everything you need to know about your Apteka shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 7 days of receipt.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our specific garment dimensions for the best fit.
Are your materials sustainably sourced?
At Apteka, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics.
Can I change or cancel my order?
Orders can be modified or cancelled within 60 minutes of placement. After this window, the order is sent to our warehouse for processing.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans via Klarna.